TITLE

Buyer/Customer Behavior--Perceptions-- Negotiations--Decision Making

PUB. DATE
January 2001
SOURCE
Journal of Personal Selling & Sales Management;Winter2001, Vol. 21 Issue 1, p72
SOURCE TYPE
Academic Journal
DOC. TYPE
Abstract
ABSTRACT
The article presents abstracts on sales management. They include "Comparisons of Alternative Perceptions of Sales Performance," by Paul A. Dion, "How the Packaging of Decision Explanations Affects Perceptions of Trustworthiness," by Kimberly D. Elsbach and Greg Elofson, "The Role of Nonverbal Communication in Service Encounters," by D.S. Sundaram and Cynthia Webster.
ACCESSION #
17558766

 

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